Inactivity

khalilov

Feb 28 2009, 10:28 AM

Iam currently busy with my university and i cann't log in neither here nor at xistosupport alot. I stopped all my packages, iam wondering is there a risk of being deleted due to inactivity at either sites cuz i have 10+$ in my acount =)

Comment/Reply (w/o sign-up)

Atomic0

Mar 2 2009, 10:22 AM

You shouldn't be affected by inactivity, unless the forum administrators decide to purge inactive users from the database to reduce load / storage required. Technically, your Xistosupport account shouldn't at all be deleted since it has an active balance of credit in it.

You might want to notify one of the admins, moderators or support staff via support ticket, and see what they say.

Comment/Reply (w/o sign-up)

yordan

Mar 2 2009, 01:19 PM

QUOTE (khalilov @ Feb 28 2009, 11:28 AM)

Iam currently busy with my university and i cann't log in neither here nor at xistosupport alot. I stopped all my packages, iam wondering is there a risk of being deleted due to inactivity at either sites cuz i have 10+$ in my acount =)

In my opinion, you should open a ticket at XistoSupport in order to clarify this.
I think that if your hosting costs $3 a month, your $10 credit will last three monthes.
Be careful with the meaning of "stopping all the packages", stopping a hosting package could be understood as "please remove all my files".
Open a ticket asking clearly this question, they usually answer very quickly.

Comment/Reply (w/o sign-up)